Here at LiveUp Resources, we work typical business hours and will answer your questions as quickly as we can. Feel free to send us an email or leave a message any time!
Media Mail shipping is FREE for all orders over $50.00 USD sent to continental US addresses.
All orders shipped via USPS or Media Mail will ship out the next day.
All orders shipped via UPS and placed before 3:00 p.m. (ET) will ship out the same day.
Unopened and undamaged merchandise may be returned for a refund within 30 days of purchase and will be subject to a restocking fee of 20% of the price paid for the product being returned.
To receive your loyalty discount, sign in to your account/your organization’s account, or create a new account before purchasing. Your loyalty discount will automatically kick in as soon as you reach $500 or more in purchase history.
Loyalty discounts are as follows:
Associate ($500 in current purchase history) = 10% off specially-marked products
Friend ($1500 in current purchase history) = 15% off specially-marked products
Partner ($2500 in current purchase history) = 25% off specially-marked products
- Loyalty discounted prices only apply to products that are specially marked (all DVD sets, books and workbooks).
- Any purchases that do not qualify for a loyalty discount still count toward your purchase history.
- Loyalty discounts cannot be paired with other discounts or sale items. In these cases, the highest discount will be applied.
- “Purchase history” only includes past purchases.
- If you create a new account, your purchase history will begin at $0.00. If any purchase is made outside of your existing account, we will assume you wish to donate any proceeds paid above loyalty pricing to provide ministry materials to men and women in prisons.
For questions, call 1-800-777-0305 or email email@example.com.